The people behind the practice
levo is powered by a dedicated team of sector leaders, developers, and design thinkers. From assessment tools to interface language, every aspect of levo has been developed with real-world complexity in mind — and tested by those who use it every day.
We bring together our experience across:
Primary and mental health, social services, education, and youth development
Practice systems design
Social sector data capture, reporting and governance
"levo wasn’t created by a tech firm or design studio. It was developed inside real services, by the people who needed a better way to track change, collaborate safely, and deliver meaningful care."
Raechel Osborne,
Founder of levo® and CEO of Kāpiti Youth Support
Our people
The innovation behind levo comes from those closest to the work.
levo was shaped on the frontline. Every feature reflects their insight, lived experience, and deep commitment to the people they serve.
The innovation behind levo comes from those closest to the work.
Raechel Osborne
Chief Executive
RGON (Registered General & Obstetric Nurse), Bachelor of Nursing, Certificate in Supervision, Post Graduate Diploma in Primary Health Care, Otago University. CEO of KYS and Founder and CEO of levo.
Tamara Novak
Product Manager
BC major in journalism and minor in digital media, (TSA Media Law). Strategic communications and digital strategist, adept at using data and storytelling to drive organisational impact.
Kahli Waghorn
Product Specialist
Creative visual specialist (BAVI—Bachelor of Applied Visual Imaging) with a strong passion for youth and community.
Darryl Gardiner
Software Trainer
Experienced software trainer with 40+ years in education, known for his deep understanding of adult learning.
Trevor George
Lead Developer
Diploma of Business Programming – with an Award of Excellence. Web developer specialising in front-end technologies and mentoring emerging programmers.
Conrad Zawanda
Project Manager
Bachelor of Business Studies, Diploma in Quality Management. Project manager with expertise in quality control and web development.
Grace Huang
Developer
Bachelor of Science in Computer Science and Operations Research. Experienced software developer with a background in computer science and operations research.
Kristen Eggo
Designer
Bachelor of Spatial Design. Experienced graphic and web designer spanning product and marketing projects.
Co-created with
the sector
levo's development has been supported by a trusted network of trusted partners, including:
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Mental health and clinical team leads
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Māori health practitioners and cultural advisors
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Outcome measurement and social investment specialists
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Whānau and young people with lived experience
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Regional and central government stakeholders
We’re building something that supports real outcomes and systemic change — while keeping people at the centre. Not just better reporting. Not just data. But better care, connection, and confidence across the system.
Built by practitioners. Shaped by practice.
“levo exists because of our incredible kaimahi — their insights, lived experience, and deep commitment to people are embedded in every aspect of the platform.”
Raechel Osborne, Founder of levo and CEO of Kāpiti Youth Support.
“LEVO reflects our reality — the complexity, the care, and the cultural integrity needed to support people.”
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“Too often, systems are designed around reporting needs. LEVO is different — it was built around people.” LEVO ensures
Name TBC